This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering system, and order data. Yahoo! automatically collects order information but may only use this information in the aggregate. If you accessed this store through Yahoo! Shopping, Yahoo! also automatically collects information about your shopping experience. Please see the Yahoo! Privacy Policy for more information about how Yahoo! uses this information.

SHIPPING INFORMATION:

Depending on the season, all items are shipped within 2 to 4 weeks.

RETURNS I believe in the quality of my product. If within 10 days after receipt of your order, you are displeased, please notify me immediately within the 10 days period, via email, that you are returning the item.

REFUNDS In order to receive a full refund, minus shipping and handling fees, the item(s) must be returned following the return policy above. MUST BE IN THE NEW ORIGINAL CONDITION AND NOT DAMAGED IN ANY WAY. Please return the item(s) to the address that is listed below which is also on your package. Once the item has been received and inspected, you will receive a credit via the same method by which you paid (paypal/check)

CANCELLATIONS Order(s) must be cancelled within 72 hours (3 days) from date order was placed. If you miss the cancellation deadline, please contact me immediately.



OUR COMMITMENT TO YOUR PRIVACY

Company Name: Frekels Doll company

Privacy Policy was created on: September 28, 2008 Updated on: February 17, 2017

Your privacy is important to us. To better protect your privacy the following notice explains the information we collect, how it is used, how it is safeguarded, and how to contact us if you have any concerns.

WHAT INFORMATION IS COLLECTED: As part of the order process, the following information is collected from shoppers:

Name

Shipping/Billing Address

Email address

Phone number

Credit/Debit Card Information

HOW THAT INFORMATION IS USED: We use this information to fill your order, contact you if we have questions and to send emails if we have special offers.

OUR COMMITMENT TO THE SECURITY OF YOUR DATA: All payments processed through this site are electronically encrypted for your protection and privacy as it travels from your computer to our order center via Secure Socket Layer (SSL) You will be able to tell if a website is secure by checking for the picture of a lock in the lower hand corner of your browser's application window. If the lock is closed, you are in a secure area. In some older browers, you may see a key instead of a padlock. Another way is by looking at the URL in your "location" bar: you will see "https://" at the beginning of the URL when you are in the shopping cart area.

IF YOU HAVE QUESTIONS, PLEASE CONTACT US:

Frekels Doll Co, P. O. Box 41514, Raleigh, NC 27629

510-390-5777

frekels@ymail.com